Privacy Policy

This Privacy Policy is effective upon September 18, 2025.

This Privacy Policy aims to provide you with information on how we collect and process your personal data.

Throughout this Privacy Policy, airpods.fyi is referred to as "we", "us" or "our". We are the primary data controller for the purposes of this website, and our registered office is located at 5161 COLLINS AVE. #1109 MIAMI BEACH, FL 33140.

It is important that you read this Privacy Policy together with any other privacy notice or fair processing notice we may provide on specific occasions when we collect or process personal data about you. This ensures you are fully aware of how and why we use your data. This Privacy Policy supplements other notices and does not intend to override them.

We may amend this Privacy Policy at any time by posting the revised terms on this page. All amended terms will automatically take effect 30 days after being posted. For any material changes to this Privacy Policy, we will notify you via email, including an explanation of the changes.

We respect the privacy rights of our visitors and recognize the importance of protecting the information collected about them. This Privacy Policy outlines how we collect, store, and use the personal information you provide to us.

If you are under 18 years old, you must inform a parent or guardian about our Privacy Policy and obtain their agreement to it before registering an account, subscribing to our services, or placing an order with us.

WHAT PERSONAL DATA DO WE COLLECT FROM YOU AND HOW?

We only collect and process data that is necessary to provide our services to you. When you browse or shop on airpods.fyi, we collect the following data:

Purchase-related data: To complete and ship your order, we process personal data including your name, billing address, delivery address, payment details, mobile number, telephone number, and email address. We collect your email address to send order confirmations, and your telephone number to contact you if there are issues with your order.
Subscription-related data: When you sign up for our free or discounted trial subscription, we collect your email address.
Account registration data: If you register for an account, we collect your name, email address, password, country, and IP address.
Customer service data: When you contact our Customer Service team, we may collect additional data to resolve queries related to your order, delivery, payments, or other issues.
Browsing data: We collect and process data about your browsing activity on airpods.fyi, including the pages you visit and how you interact with them. If you have a registered account, we also collect browsing data related to your access to the website’s dedicated areas.
Marketing data: If you are a customer of airpods.fyi or have given us consent, we may collect and process your personal data for marketing activities.
Gift recipient data: If you provide someone else’s data (e.g., purchasing a product as a gift for a friend), we collect and process the personal data needed to complete the transaction—such as the recipient’s name, delivery address, and other contact details. If you receive an item as a gift, we only process your data to fulfill the gift request and meet our contractual obligations.
Call recording data: When you call our Customer Service team, your call will be recorded for training and fraud prevention purposes.

WHAT ABOUT COOKIES? WHAT ARE COOKIES?

We use cookies to collect information about your use of our online services. Cookies are small files sent from our website to your computer or other devices, which we can access when you visit our site again.

Cookies help us remember your identity and other details about your visits. They also allow us to display website information in a way that aligns with your interests. Most major websites use cookies.

HOW WILL YOUR PERSONAL DATA BE USED?

Whenever you provide us with personal information, we will use it in compliance with applicable privacy laws and for the purposes outlined in this Policy, on the data entry forms you complete, in relevant terms and conditions, and on pages or emails linked to the data entry forms.

1. Use in providing services

First and foremost, your information will be used to provide the products, services, or information you requested, and to offer you a personalized shopping experience. We retain the information you provide and may use it for the following purposes:

(i) Accounting, billing, reporting, and audit;
(ii) Credit checking or screening;
(iii) Authentication and identity verification;
(iv) Credit, debit, or other payment card verification and screening;
(v) Debt collection;
(vi) Safety, security, health, training, administrative, and legal purposes;
(vii) Data matching, deduplication, statistical and market analysis, and marketing research;
(viii) Advertising and marketing for us, our Group companies, and third parties;
(ix) Developing, testing, and maintaining systems;
(x) Studies, research, and development;
(xi) Customer surveys;
(xii) Customer care, and to support future interactions with you (e.g., identifying your needs and preferences);
(xiii) Compliance with legal requirements, or in connection with legal proceedings or disputes;
(xiv) Any other uses specified in the terms and conditions for using our services.

For these purposes, we may disclose your information to one or more organizations listed in the section "WHO WE WILL SHARE YOUR PERSONAL INFORMATION WITH".

2. Saved payment card details

Saved payment card details will only be shared with our payment partner (not with other third parties) and will only be used to process your order through our payment partner’s systems.

3. Marketing updates

If you subscribe to our services, we may also use your personal information to send you marketing updates (as detailed in the next section).

4. Tracking online service usage

We collect information about how visitors use our online services (and may engage third parties to collect and share this information with us) to analyze and understand user behavior. This helps us improve the services we offer. We may also provide anonymous statistics about visitors to other reputable organizations, but this information will not include details that could identify you personally.

5. Testimonials

If you provide feedback, we may use it to improve our services and may publish it online or offline to promote our business and services—we will ask for your permission before publishing.

6. Comments and reviews

If you submit a comment or review about merchandise featured on our services, we may (but are not obligated to) publish it online to promote our business and services. We will collect and display your name or username alongside your comment.

7. Mobile services

When you request our mobile services, we may store your mobile phone number, your phone’s make and model, its operating system, details of your network operator, and link a unique identifier to your mobile phone number. We also store your device’s language and country settings. This information is necessary to provide the features and services of our mobile platform and to administer the mobile service.

8. Social networks

If you follow us or interact with our pages on third-party social media platforms (e.g., Instagram, Facebook, Twitter, Pinterest, Google+), the information you provide will be subject to both the third party’s privacy policy and this Privacy Policy.

9. Customer surveys

From time to time, we may ask for your opinion on our services and the products you purchased. When conducting research or surveys, we may use cookies and combine cookie-collected information with your survey responses.

WHO WE WILL SHARE YOUR PERSONAL INFORMATION WITH?

1. Our Group companies

We will share your information with other companies in our Group. These companies may use your information for their own business purposes (as outlined in their respective privacy policies), including:

Financial reporting and analysis;
Strategic planning;
Developing customer segmentation and metrics to gain a consistent view of our customer base;
Research and analytics;
Sourcing suitable products and providing better product recommendations;
More effective targeting of marketing campaigns;
Creating engaging content and editorial features;
Developing new products and collaboration opportunities with designer brands;
Providing more tailored marketing via phone, post, email, SMS, or other electronic/non-electronic means (to which you expressly agree).

2. Third-party business partners

From time to time, we may engage third-party business partners to either provide information about you or collect personal information on our behalf. We may also share or match your data with third-party partners to provide the products, services, or information you requested, or for interest-based advertising. We may share your information with the following types of organizations:

(i) Data processing companies, mailing houses, and other third-party suppliers working on behalf of our Group;
(ii) Ad-serving agencies and other advertising intermediaries;
(iii) Credit reference or fraud prevention agencies (which may retain a record of this information);
(iv) Research students, universities, and other research and development organizations;
(v) Regulatory bodies, government agencies, and law enforcement (e.g., the police).

3. Legal and government requests

We may receive requests for information from government departments, the police, or other law enforcement agencies. If there is a valid legal basis for disclosing your personal information, we will provide it to the requesting organization.

4. Anonymous commercial information

We compile information about site traffic, sales, wish lists, and other commercial data, which we may share with third parties. This information does not include any personally identifiable details.

WHERE WE PROCESS YOUR PERSONAL INFORMATION?

When we use your information as described in this Policy, it may involve transferring your data outside the European Economic Area (EEA). In such cases, we take appropriate measures to protect your personal information and rights. By providing us with your personal information, you agree to the transfer, storage, and processing of your data outside the EEA. Please note that governments in certain countries (e.g., the USA) have broad powers to access data for security, crime prevention, detection, and law enforcement purposes.

MARKETING OPT-IN AND OPT-OUT PROVISION

We offer you the opportunity to receive updates (tailored to your preferences) via phone, email, SMS, and/or direct mail. These updates may include alerts about new products, features, enhancements, special offers, upgrade opportunities, contests, events of interest, and one-time marketing promotions. You may opt out of receiving these updates if you wish.

You have the right to request that we do not use your personal information for marketing purposes. At all times, we will provide you with the option to unsubscribe from any service or update you have subscribed to if you change your mind. Whenever you receive marketing communications from us, we will clearly inform you how to unsubscribe.

To opt out of direct mail, please contact our Customer Service team via:

Service Tel: （+1）4156517860
Email: after-sales@replysforge.com

SAFEGUARDING YOUR PERSONAL INFORMATION

We take reasonable care to maintain appropriate safeguards to ensure the security, integrity, and privacy of the information you provide. We have implemented technology and security policies designed to protect the personal information we hold about you, and we comply with the security procedures required by applicable privacy laws. These measures cover the storage, use, and disclosure of your information, as well as steps to prevent unauthorized access or use.

When you place an order or access your account information, we use Secure Socket Layer (SSL) encryption. This encrypts your information before it is sent to us, protecting it from unauthorized use.

WHY DO WE LINK TO OTHER WEBSITES?

Our online services contain hyperlinks to websites owned and operated by third parties (e.g., PayPal, Stripe). These websites have their own privacy and cookie policies, and we strongly encourage you to read them. Third parties control how your personal information is used when you provide it to them or when they collect it via cookies.

We do not endorse these third-party websites and are not responsible for any information, materials, products, or services available on or through them, nor for the privacy practices of these third-party websites. If you use these websites, you do so at your own risk.

COMPLAINTS

We may update this Privacy Policy from time to time. For this reason, we recommend checking it each time you provide us with personal information or use our website.

If you have any complaints about how we handle your personal data, please contact our Customer Service team via after-sales@replysforge.com and we will address your concerns promptly.